Trust and Technology

The US population’s trust in the government has declined from 75% in 1960 to 19% in 2015. The Vietnam war, the Watergate scandal, Edward Snowden, the war in Iraq and Afghanistan, the ever-increasing level of debt, and the 2008 financial crisis are a few of the many potential explanations for Americans’ mistrust of the government. While more and more security technology is being developed to stop hackers and thieves, the public is never safe from government intervention. Government surveillance, especially wire-tapping, has created a significant amount of controversy throughout the US.

In 2012 Swedish trust in government was approximately 53%, and in 2017 Sweden was ranked the fourth least corrupt country in the world, while the US was ranked the 18th. The Swedes have an extremely different view of their government. They are willing to pay high taxes to ensure free universal health care, education, childcare, ensure maternity and paternity leave, pensions for the elderly, and more. Thus, the Swedes place their money and trust in the government, knowing that it will use their taxes to provide these services, and benefit them and the population as a whole. This trust, which has been present throughout Swedish history, has driven innovation, creating an environment in which companies like Compodium can thrive.

The Swedish Bank ID, an electronic identification tool, plays an essential role in the development of Compodium’s secure video-conferencing service. Without this ID system, which would not be possible without the Swedish population’s governmental trust, Compodium’s service would not exist. Swedish companies have certain advantages because of its trusting culture that companies in other countries, such as the US, don’t have. Ultimately, Sweden’s culture of trust, which has been present throughout its history, has given its companies certain advantages in innovation.